I am completely relieved that this job is complete! Todd did such a wonderful job. He was very thorough with explaining what he was doing. We found the tank, dug down to the lid, removed the lid, pumped the tank, inspected what needed to be done to bring the tank up to code and then the excitement began! Todd had to go back to the shop to get a new lid with a riser. I went to the Department of Environmental Health to get copy of placement of tank and field line. I suggest everyone have that on hand before septic tank pumping. When Todd returned he replaced the inlet and outlet pipes, dug until he found the field line pipe, pumped the field line, hydro jet the field line, reconnected the tank to the field line and then buried the area. He then replace the lid to the tank and buried that area as well. With all the work done it was a late night and I took a deep sigh that it was all done! I am a very satisfied customer and happy this day is done. Thank you Todd for your hard work at my house! Thank you Billy for taking the time to call and answer my questions! Septic Blue ROCKS!!! <3
Extremely professional technician. He was able to provide an explanation of issues and was willing to take the time to do a thorough job. He was a lifesaver that immediately addressed the situation with our septic system. As a contractor myself, I highly recommend this company. Fair pricing was a plus!
William Moyer was very informative and understanding of my situation. He is very knowledgeable and knows his job well. William was able to explain how my septic system worked. I will recommend Septic Blue to my family and friends
Todd Berry did an exceptional job! Told me up front what the costs were going to be before work began. Ensured that I knew what was going on and if there were any recommendations. I would use Septic Blue again without hesitation. Great company and great customer service. Added bonus - they sent me a text and email of Todd with his name and picture so I would know who was coming to work at my house. Thank you for a job well done!
William was punctual, friendly, straightforward and resourceful. He was patient with my million questions and certainly knows what he is doing. We are extremely pleased with the service we received. Also, we really appreciated the communication from the office regarding who was coming and when. We’re very confident in Septic Blue and will use them for all future septic issues.
I began experiencing issues with my water backing up into my tubs and showers. I called Septic Blue and they sent someone over right away. I was one of those difficult customers, where after they dug up my yard and told me what the problem was I turned them away because it was a lot of money to fix my issue and was trying to find a cheaper alternative. After realizing that I definitely needed the work done, I called them back and the manager Bill Dyer was very kind to rearrange the schedule and send someone back out first thing in the morning. Jason was extremely helpful and professional, they were able to resolve my plumbing issues right away and everything is flushing better than ever!
Great experience all around!!! After booking the appointment I received a text with the information of who would be arriving and when, along with a picture. (being a female this gave me a sense of comfort) Steven and his coworker arrived exactly when they said they would. He took a moment to talk about the issues I was having which lead to me calling him and then immediately went to work. They were both super polite and explained everything they were doing so that I would have a better understanding of what had happened. They even gave me a few tips on how to prevent things in the future. What I thought was going to be an absolute nightmare turned into a very smooth process. They worked efficiently straight through until it was finished (except the two times I took them something to drink and insisted they take a 5 min break to cool off and hydrate. It was 90+ degrees outside). Best part is their pricing was really fair and I have functioning toilets and sinks again! They recommend having my system pumped every 2-3 years and I happily accepted his card so that I can give him a call in the future. Needless to say I'm pretty pleased with the service they provided. I will be recommending them to anyone in need and I will without a doubt use them again.
William Moyer arrived on time to my house and quickly diagnosed the situation and gave a fair price upfront. I agreed to do the work and he an excellent job. I would use them again and I would definitely recommend Septic Blue to my family and friends.
William was absolutely amazing. He was very professional and his knowledge in septic tanks and its plumbing is like no other.He is the reason I am your customer for life.Give that man an attaboy and a raise. Great job!
Kevin was very professional doing his job. He explained fully what was being done and what we needed to do later for the septic system to work smoothly without any other major issues to contend with he was very cordial. He did a very good job. Will recommend him to my neighbor if the need septic work.